Listen With We Are CORTEX

Hello, everyone! Hailey here from We Are CORTEX, today I'm excited to share insights from a fascinating discussion I had with a colleague on how to resolve the legacy OSS mess – and smoothly and cost-effectively migrate to an automated future

This conversation dives deep into the complexities of legacy systems and the transformative journey toward automation. We kicked off by exploring the pressing challenge that many telecom operators face: the integration of legacy OSS platforms into modern automation frameworks.

They emphasized that this is not just a technical hurdle but a strategic necessity.

The first stage of their three-stage automation transformation plan focuses on consolidation.

This means integrating those older systems into the new OSS landscape to enhance their utility and strategic value.

By doing so, operators can start reaping immediate benefits while preparing for the eventual retirement of these legacy solutions. As we discussed, the journey toward full automation is anything but straightforward.

It involves multiple pathways and requires the alignment of various stakeholders.

They pointed out that while many operators have made strides toward achieving higher levels of automation, the legacy systems often hold them back.

It's a common misconception that these systems can simply be retired; in reality, they support essential services that customers rely on. They shared the framework we have developed at We Are CORTEX, which outlines the three stages of transformation: consolidation, simplification, and optimization.

We focused on the first stage, where the integration of legacy platforms is crucial.

This integration not only allows for immediate operational benefits but also lays the groundwork for future enhancements and flexibility. One of the standout points from our conversation was the recognition that many operators are stuck with numerous OSS solutions—sometimes as many as two hundred—each serving specific functions.

This complexity can be daunting, especially when trying to modernize operations.

However, they stressed that the key to overcoming this challenge lies in leveraging existing assets rather than opting for a costly and impractical complete overhaul. We also touched on the importance of automation in legacy environments.

The CORTEX platform, for instance, is designed to connect with both legacy and modern systems, ensuring that no valuable processes are left behind.

This capability is vital for operators looking to bridge the gap between old and new technologies without incurring unnecessary costs. A particularly enlightening case study was shared about a national operator that had to manage multiple voice service networks.

By utilizing CORTEX, they successfully automated alarm processing, achieving an impressive ninety-nine point nine nine nine eight percent automation rate for alarm ticket generation.

This not only streamlined their operations but also significantly reduced the number of manual interventions required. As we wrapped up our discussion, they highlighted the importance of reusability in automation processes.

By decoupling operations from specific legacy systems, operators can ensure that their automation efforts remain relevant and adaptable as technology evolves.

This approach not only protects investments but also paves the way for future innovations. In conclusion, the legacy OSS challenge is a significant barrier to achieving higher levels of automation, but it's not insurmountable.

With the right strategies and frameworks in place, operators can integrate their legacy systems into a cohesive automation strategy that drives efficiency and prepares them for the future.

If you want to learn more on this topic, download our Whitepaper. Or start your journey today by contacting us.